Manage My IT Help Desk | Manage your Projects, Tickets, Recommendations and Invoices with ManageIT Support Portal

Manage My IT - 24 X 7 Tech Support Help desk

Provide all-you-can-eat 24x7 Tech Support to your end-users for just dollars a month per user.

Give your users access to experienced Help Desk support 24x7, and allow them to get their work done faster.  Worry-free IT support empowers your users to resolve technical issues they experience without billing your organization more.

  • Dedicated 800 Number
  • Basic “How To” Questions
  • Workstation Troubleshooting and Triage
  • Support for Windows-based Desktops and Supported Applications
  • Support for Custom/Vertical Applications
  • Network/Internet Connectivity Issues
  • Desktop Peripheral Hardware (Non-Hardware Issues)
  • Use of Remote Control to Resolve Issues
  • Custom Escalation Process
  • Output to Ticketing System (PSA)
  • User Adds, Moves, Changes in Active Directory
  • User Administration of MS Exchange or Hosted e-mail
  • Firewall Troubleshooting
  • Basic Server Diagnostic and Troubleshooting (OS only)
  • Citrix Server Support
  • Support for Connectivity, POS, OS, Remote Access, Peripherals, Spyware, Anti-Virus, After Hours Answering Service

Mobile: Grab This Article

Sign Up for Our Newsletter

Latest Blog Entry

b2ap3_thumbnail_cgoogle_wallet_credit_cards_on_your_phone_400.jpg
Google Wants to Know, “What’s in Your Wallet?”
IT Blog
We have been sharing different blog articles featuring some of the best digital financial solutions like Square Cash, PayPal, and Coin, and like so ma...
Continue Reading...

Latest News

Our Site Has Launched!

flag

Welcome to Our New Site!
We are proud to announce the unveiling of our new website at Manage My IT!

Read more...

Contact Us

Learn more about what Manage My IT can do for your business.

IT Support

Call us today 888-505-2880

3420 Bristol Street 6th Floor
Costa Mesa, California 92626

1100 Glendon Avenue 17th Floor
Los Angeles, California 90024

IT Support Los Angeles Network Services Los Angeles Tech Support Los Angeles Managed IT Services Los Angeles